Give us the context. We will trace the connection.
Start with the common questions. If the answer is not here, email support with the error context.
Email support01Does the trial create a subscription?
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No. The 24-hour trial starts after verified sign-in and ends automatically. A Google Play purchase requires separate confirmation.
02Where can I cancel?
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Open Google Play → Payments & subscriptions → Subscriptions → GRANI. Access continues until the end of the paid period.
03Why is there no numeric price here?
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Google Play shows the local price and available periods before purchase. The website does not publish a number until it can be reliably synchronized with Play Console.
04Can I install the Windows version?
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Yes. A Windows beta archive is available for manual testing from the platforms page.
05What should I include in a support request?
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App version, device model, Android version, approximate time of the problem and a diagnostic code if shown. Never send a password or sign-in code.